“I’m very pleased that the company has adopted a measured growth strategy that can be properly managed and ensures the quality of service is retained. Rather than pulling in franchisee numbers, Right at Home has concentrated on finding quality franchisees that will enhance the brand values. The market is changing and it’s moving towards our model of delivering highly personalized care services that are always delivered with dignity, flexibility, reliability and compassion.”

“With the Right at Home systems and policies in place, the office operations run themselves. This leaves time to ensure we are delivering quality at all times and to look for new business opportunities and growth. The importance of quality and the difference it can make to a person’s life is far more important than I had previously expected. My concern about the care sector was my lack of knowledge and slight fear about providing care myself. From a health and social care knowledge perspective, and thanks to the training provided by the franchisor, I have quickly removed any concerns I had about lack of care experience. I am now very comfortable discussing and even leading conversations with seasoned professionals on personalization, dignity, choice, respect, and independence.”

“The care sector held a particular appeal because I’d always had a strong internal drive to help people and there is an obvious and huge potential to grow a successful home care business in the UK right now. I’ve also no doubt that Right at Home is going to be the UK’s leading home care franchise within the next 5 to 10 years – and I want to be part of that success.”