Why Partner with Right at Home?

Since our founding in 1995, Right at Home has made it our mission “to improve the quality of life of those we serve.”

While we have developed a successful and profitable business model delivering home care, home health, and respite care, Right at Home is not just a franchising company. We are, first and foremost, a home care organisation. We commit to differentiating ourselves from our many global competitors by creating an unmatched client and employee experience, by offering premium care services, and by providing all of our Franchisee Owners with a supported and repeatedly tested model for success in the home care industry.

Our Culture

We have a strong company culture which sets us apart from our competitors in providing best in class service supported by an experienced and attentive team.

Company Values

  • Accountable
  • Authentic
  • Personable
  • Thrive

Our Commitment

The Right at Home mission is to improve the quality of life for those we serve, and it guides how we work every day.
We are committed to supporting our Franchise Owners with practical support, clear and timely communication, and the resources they need to build a successful home care business. Together, we work towards our shared goal of improving the lives of the people and communities we serve.

Evaluation Process

We don’t just sell franchises we award them. Our strength is in our franchisee operators and the business relationship we have with them. The evaluation process which we call the Discovery process is two way, where we take you through a Discovery process on the home care business. We show you the business opportunity, explain our ethos and take you through our vision for the company whilst also getting to know your business goals and career aspirations.

Our evaluation process provides you and us with the opportunity to get to know each other, both on a personal basis and in a business capacity. It is as important for us that you are fully informed and comfortable with the investment opportunity before making any decision to invest, as it is to ensure that it is a good fit between you and the Right at Home brand.

Support

Our support begins with helping you prepare to set up and launch your franchise business.

On commencement of your business, support continues with our RightStart programme, which is a set of tasks and milestones to help you get your business up and running quickly.

An experienced team of experts will take you through an comprehensive induction training at our head office and then through scheduled site visits to your new office location.

Our leading training & support means you do not have to come from a healthcare background. You will employ the necessary staff to provide services to the highest standard.

On an ongoing basis we are at hand to support and have regular phone calls, site visits and information sessions. We tailor our support to what stage our franchisee partners are at in the business.